FAQs

1. Is there a quality assurance policy?

Yes we do. You can be assured that we offer the best quality seasonal flowers and foliage. If you are not satisfy with the arrangement or flower quality, please do not hesitate to contact us; let us know the problem and we will arrange the order again at our cost or fully refund you.


2. How long does my flower last?

Cut flowers on average can last for 7-12 days.
Gardenias, peonies, irises, tulips, sweet peas has relatively short vase life- if you wish to have the above flowers, please contact us for bespoke arrangements.


3. How do I make my flowers last longer?

There are a few thing you can do to help extend vase life.
a) Apply flower food- every arrangement comes with a pack of flower food. Change water after 3-4 days. Add a bit of sugar and a bit of vinegar mixture afterwards; sugar feeds nutrient and vinegar inhibits bacterial growth.

b) Trim the stems 1-2cm at an angle (ideally 45°) everyday. This increases the cut surface for absorbing water.
*not applicable bulbous plant, for example: ranunculus, tulips, gerberas.

c) Change water and clean vase- make sure the water quality is clear. Give the stems and the vase a good wash every time when you change water.

d) Avoid sunlight and keep at cool place.- cut flowers don;t need sunlight and much prefer to stay in cool places.